⭐ 1 Star – Poor Performance Frequent quality issues or rejections Deliveries mostly delayed Poor corrective action response High risk supplier
⭐⭐ 2 Stars – Below Average Multiple quality non-conformities Inconsistent delivery schedules Slow response to corrective actions
⭐⭐⭐ 3 Stars – Acceptable / Meets Minimum Requirement Quality generally acceptable with occasional issues Deliveries mostly on time Corrective actions provided when required
⭐⭐⭐⭐ 4 Stars – Good Supplier Very low rejection rate Deliveries consistently on schedule Proactive communication and quick issue resolution
⭐⭐⭐⭐⭐ 5 Stars – Excellent / Preferred Supplier Zero or near-zero defects 100% on-time delivery performance Strong quality system and continuous improvement Reliable long-term partner